Frequently Asked Questions

Honest Answer You Expect

When deciding which home care company to hire, many questions may come to mind regarding the company, their employees, and the process of beginning work with them. At Leading Home Care, we want you to have all the information needed to put your mind at ease.

Below are answers to questions you may have during the decision making process.

What is the hiring process for caregivers at Leading Home Care?

Each potential caregiver goes through an extensive criminal and background screening process as well as an in-depth interview and orientation process. Once hired, our caregivers take part in annual training to maintain and enhance their skills.

Why choose a home care agency to assist my loved one rather than a family friend?
Yes! During the onboarding process for new clients, you are given the opportunity to interview the caregivers to find the perfect match for you. We understand the importance of compatibility and make sure that you have an active role in choosing who will be coming to your home.
Can I meet my caregiver prior to starting services?

Yes! During the onboarding process for new clients, you are given the opportunity to interview the caregivers to find the perfect match for you. We understand the importance of compatibility and make sure that you have an active role in choosing who will be coming to your home.

What insurance companies do you service long-term care insurance plans from?
Allianz, Bankers Life and Casualty Co., Conseco, Farm Bureau, Genworth Financial, John Hancock, Knights of Columbus, Mass Mutual, MetLife, MedAmerica, Mutual of Omaha Insurance Co., New York Life, Northwestern Long Term Care Ins., Penn Treaty, Physicians Mutual Insurance Co., Prudential, State Farm, Transamerica Occidental, United Teachers Associates Ins. Co., and many others.

Have any questions not listed above?

Call and speak to a member of the Leading Home Care team today.